Passenger Guidance

With DB Lightgate, you can inform passengers on the occupancy of individual carriages even before the train arrives.

This opens new possibilities for customer-oriented, modern public transport:

• Passengers position themselves on the platform where free seats in the arriving train are expected, aligning the travel experience more closely with individual needs.
• After each stop, passengers redistribute evenly across available carriages, significantly increasing comfort for everyone.
• Better passenger distribution speeds up boarding and alighting, stabilizing dwell times and improving timetable adherence.

For passengers, this means more orientation, more control, and higher satisfaction. For transport operators, it means measurable gains in efficiency, punctuality, and acceptance.

The design of passenger information displays is entirely up to you. We are happy to support you with proven concepts and insights from UX/UI studies by our customers on symbols, color effects, and display logic. Passengers actively follow train occupancy on the platform when they receive clearly visible and understandable information. Moreover, they will understand that by choosing less crowded carriages, they can help ensure on-time departures.